A customer asks for a quote. Missing the details you need to price it?
We organise the enquiry details and draft questions to fill in the gaps. Your team reviews the draft and decides what to send.
From customer enquiry to draft follow-up

An enquiry arrives
A customer email in your inbox provides the starting point for organising the details and preparing a reply.

The details are organised
The key information is collected in a shared table or list, ready for your team to review.

Follow-up questions are drafted
You receive a clear list of the information still needed and a draft email with questions for the customer.

Your team decides what to send
Your team reviews the draft, makes any changes and decides whether to send it.
What will make your team’s day easier?
Less time searching for details and writing the same questions again. We set up the solution for one type of enquiry that regularly needs extra work before you can prepare a quote.
Key details in one place
Enquiry details are collected in a shared table or list. Your team can review them without searching through the email for each piece of information.
See what’s missing at a glance
Together, we agree which details you need to prepare a quote. Missing or unclear information is flagged so your team can ask specific questions.
Start with a draft
Your team receives a draft with questions for the customer. They review and edit it instead of writing each reply from scratch.
Stay in control of customer communication
Your team decides what each email says and whether to send it. Pricing and preparing the actual quote remain their responsibility.
Tried out on your own enquiries
We test the solution together using 10–15 representative examples. Your team gets to know how it works and what it covers.
Help your team get started
We show your team how to use the solution and provide a quick guide. For 14 days after handover, we fix issues within the agreed scope.
Less enquiry admin. Clear scope. Fixed price.
We set up the solution for one enquiry type, test it together using your examples and show your team how to use it.
- One enquiry type
from one email inbox, checked for suitability in advance
- All the details in one place
using a table or list your team already works with
- Draft follow-up questions
a list of missing details and an email draft to review
- Testing with 10–15 examples
a joint trial using representative customer enquiries
- A walkthrough for your team
a quick guide and practical introduction
- 14 days of fixes
within the agreed scope after handover
What to know before you decide
How does this make handling enquiries easier? +
Can you improve a different process in our business? +
Does the solution use ChatGPT, and who owns the account? +
How will this fit into our daily work? +
Can information from attachments be included? +
What control does our team retain? +
Is this a subscription? What costs extra? +
What support do we receive after handover? +
Want less admin before you quote?

In a 30-minute call, we will work through one of your customer enquiries. We will agree how to bring the details together and prepare follow-up questions, so your team can review a draft instead of writing each reply from scratch.